FREQUENTLY ASKED QUESTIONS

Is my transaction secure?
Yes, We use SSL protocol. SSL is an acronym for Secure Sockets Layer, a global standard security technology developed by Netscape in 1994. It creates an encrypted link between a web server and a web browser. The link ensures that all data passed between the web server and browser remains private and secure and is recognized by millions of consumers by a secure padlock which appears in their browser.

The SSL protocol is used by millions of e-Business providers to protect their customers ensuring their online transactions remain confidential. In order to be able to use the SSL protocol, a web server requires the use of an SSL certificate. Certificates are provided by Certification Authorities (CA) who in most cases also offer additional products and services to aid e-Businesses to demonstrate that they are trustworthy. Consumers have grown to associate the 'golden padlock', that appears within their browser display, as an indication of trust in the web site. This simple fact allows e-Business providers an opportunity to leverage that increased trust level to turn visitors into paying customers.

If my purchase is not satisfactory, can I return it?
Yes. Please call Maddi's within 7 days to receive a return authorization number. Returns made after 7 days but before 30 days receive a gallery credit for future purchase. There is no return or credit for shipping and handling charges. If the item was shipped to you via free UPS, $10 will be deducted to cover this shipping. Otherwise, the exact amount on your receipt will be deducted. Return shipping is the customer's responsibility. There are no returns after 30 days.